Privacy Policy

When you shop with us, create an account, or contact us, we collect the details you provide — such as your name, email, phone number, shipping address, measurements (if you choose to save them), and order history. Payment is processed securely by our payment provider; we do not store your full card details.

We use your information to process and deliver your orders, respond to your messages, provide sizing and styling guidance, prepare custom-design quotes, and keep you updated about your order. With your consent, we may also send you occasional updates about new collections and promotions.

We only share your information with the trusted services needed to run our store — such as our payment processor, delivery partners, and the tools that host our website and images. We never sell your personal information.

If you upload reference images or a personal photo with a custom request, we use them solely to design and create your piece. You can ask us to delete them at any time.

You can view and update your account details and saved measurements at any time, or ask us to delete your data. To unsubscribe from marketing messages, use the link in the email or simply let us know.

If you have any questions about your privacy or how we use your information, email us at sales@hauzofmae.com.